This Data Usage Policy explains how SnapCred collects, uses, stores, and protects your data. We are committed to transparency and giving you control over your information.
1. Data We Collect
We collect the following types of data to provide and improve our services: • Account Information: Name, email, phone number, password • Profile Data: Profile picture, preferences, settings • Purchase History: Orders, transactions, payment methods • Device Information: Device type, OS version, IP address • Usage Data: App interactions, features used, session duration • Location Data: Delivery addresses, approximate location • Communication Data: Support messages, feedback, reviews
2. How We Use Your Data
Your data is used for the following purposes: • Providing Services: Processing orders, managing your account • Personalization: Customizing content and recommendations • Communication: Sending order updates, notifications, promotions • Analytics: Understanding usage patterns and improving features • Security: Detecting fraud and preventing unauthorized access • Compliance: Meeting legal and regulatory requirements • Customer Support: Responding to inquiries and resolving issues We never sell your personal data to third parties.
3. Data Storage
Your data is stored securely using industry-standard practices: • Cloud Storage: AWS or Google Cloud with encryption • Local Storage: On your device for offline functionality • Backup Systems: Regular backups for disaster recovery • Retention Period: Active accounts - indefinitely; Deleted accounts - 30 days • Geographic Location: Servers located in secure data centers We implement strict access controls to ensure only authorized personnel can access your data.
4. Data Protection Measures
We employ multiple layers of security to protect your data: • Encryption: TLS/SSL for data in transit, AES-256 for data at rest • Authentication: Secure password hashing (bcrypt) • Access Control: Role-based permissions and multi-factor authentication • Monitoring: 24/7 security monitoring and intrusion detection • Regular Audits: Periodic security assessments and penetration testing • Incident Response: Immediate action on security breaches Despite our best efforts, no system is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
5. Your Data Rights
You have the following rights regarding your data: • Access: Request a copy of your personal data • Correction: Update or correct inaccurate information • Deletion: Request permanent deletion of your account and data • Portability: Export your data in a machine-readable format • Opt-Out: Unsubscribe from marketing communications • Restrict Processing: Limit how we use your data To exercise these rights, contact us at privacy@snapcred.store or use the in-app settings.
6. Analytics and Tracking
We use analytics tools to improve our services: • Google Analytics: Usage statistics and user behavior • Firebase Analytics: App performance and crash reporting • Custom Analytics: Internal tracking for feature optimization You can opt out of analytics tracking in the app settings. Note that opting out may affect your user experience. We do not use your data for automated decision-making or profiling that significantly affects you. For questions about this Data Usage Policy, contact us at privacy@snapcred.store